Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@greensaregoodforyou.com

Garment Care

no need! we take care of all of that for you.

we take care of the cleaning, so that you don't have to!

we have partnered with an eco-friendly cleaning partner, The Laundry Press. they use 'wet cleaning' processes to clean garments with plant-based cleaning solutions, avoiding the use of harsh chemicals and damaging processes that come with dry cleaning. we are proud to partner with this sustainable company!

General

check out our preloved edit on the site. we are constantly updating this with your favourite rented pieces once it's time for them to have a forever home.

yes! you can try items on in our store, curated x greens are good for you, at 6 Royal Hibernian Way, D02 KV44.

 

please note this is subject to the item being available in the store to try on at that time. for popular pieces they are often out on rental or with our cleaners, so please send us a message on instagram @greeensaregoodforyou ahead of coming into us to avoid disappointment. 

yes, 16 is the minimum age to rent

greens are good for you is a fashion sharing platform, giving you access to an endless wardrobe full of our favourite fashion pieces.

we currently offer one-off rentals from our favourite brands, with options to rent for 3, 7 and 10 days. prices vary for each item.



we want to empower your fashion freedom, and your wallet, by giving you endless possibilities for every occasion.

renting is the best way to experiment with your style and have constant access to newness, without treating clothes as disposable. we want our customers to be consume with a conscious knowing that renting is the most accessible, affordable and sustainable way of consuming fashion.

How does it work?

of course, we want you to enjoy your clothes. if you receive your items and something isn’t right just let us know asap by emailing us at hello@greensaregoodforyou.com. please return the items unworn within 24 hours of receiving. we will help you select something else to rent instead or can offer you full credit against your rental.

in order to receive a refund for cancelling an order, please refer to our cancellation terms and fees under the FAQ 'what if i want to cancel my order, and what happens?'.

if the order cannot be fulfilled due to a fault of ours, or if the order arrives and is damaged without prior notice given to the customer we can offer a refund.

if the order did not arrive on time due to a delay with DPD/An Post, the order cannot be refunded (as long as greens has given the order to the carrier on time).

please also refer to our terms for ordering items last minute, as the risk of the piece not arriving on time is on the customer. 

if the order does not suit or fit correctly, we can offer full credit against the order once it is returned unworn within 24 hours of it being received.

the customer will cover these costs, not you as the peer-to-peer lender.

it is on the customer to pay for any damages and repairs necessary after their rental. if the item is lost, stolen, or damaged beyond repair, the customer will have to pay the market value of the item to you.

do you have pieces in your wardrobe that you will never get rid of, but rarely wear?


scroll through our website to see if any of these pieces give you greens vibes and would fit in with our wardrobe!


if so, fill out our peer-to-peer form including these items and a little bit about you! You will find this at the top of our website under 'peer-to-peer'.


we will get back to you and can go from there.


remember, with renting you don’t actually say goodbye to the pieces, just see you soon! 

if you want to cancel your rental, please contact us as soon as possible at hello@greensaregoodforyou.com, and read the terms of cancellation below.

please note cancelling last minute limits other customers from renting the item.

 

please find our cancellation terms and fees:

for Dublin-based rentals booked more than 3 days in advance of the rental start date

  • cancellations more than 10 days in advance are fully refundable or are fully redeemable for rental credit
  • cancellations made within 10 calendar days of the rental start date incur a 30% cancellation fee or are fully redeemable for rental credit
  • cancellations made within 3 days of the rental start date are non-refundable

for rentals based outside of Dublin booked more than 4 days in advance of the rental start date

  • cancellations more than 10 days in advance are fully refundable or are fully redeemable for rental credit
  • cancellations made within 10 calendar days of the rental start date incur a 30% cancellation fee or are fully redeemable for rental credit
  • cancellations made within 4 days of the rental start date are non-refundable

for Dublin-based rentals booked within 3 days of the rental start date

  • cancellations made within 2 hours of the booking date and time are fully refundable or are fully redeemable for rental credit
  • cancellations made more than 2 hours after the booking date and time are non-refundable

for rentals based outside of Dublin booked within 4 days of the rental start date

  • cancellations made within 2 hours of the booking date and time are fully refundable or are fully redeemable for rental credit
  • cancellations made more than 2 hours after the booking date and time are non-refundable

1. Rent

Browse and select the items you wish to rent for a period of 3, 7 or 10 days and get the items delivered straight to your door.

2. Return

All of our returns and cleaning services are included in the price. We use reusable packaging! 

3. Repeat

Love, wear, repeat. Integrate rental into your everyday with new items added regularly. 

we believe that all things green are good for you! sustainability is at the forefront of our business.

we want to pair instant access to a shared wardrobe with conscious consumption, giving our customers confidence that they are consuming and wearing fashion in the most sustainable way. this results in good things for the environment, wallet and personal style. 

our sustainability journey is only starting, but our goal is to be green at every step of the rental journey. we have partnered with an eco-friendly dry cleaning service, use reusable and biodegradable packaging and aim to support more and more sustainable brands.

once our pieces have reached their rental lifespan and are no longer suitable for rent, you will be able to find them to purchase on our pre-loved section. we want to extend the life-cycle of our pieces as best we can, to give them all the love that they deserve!

when pieces are not suitable for rental or resale, we will donate them to give these pieces a new life! We will also up-cycle any suitable pieces into one-of-a-kind new garments, and their life-cycle will start all over again. 

the lender will receive between 35-40% of the rental priced. this varies per item. 

we will price the item for rent for you and agree it with you.

we will cover the cost of cleaning, delivery and packaging, so you don't have to do a thing!

greens will then take a % after covering these expenses.

you can take your items back at any time!* even if it is just for a weekend or a night-out, and want to return them to us after.

all we ask is that you give us at least 3 working days notice if you are Dublin based, and 5 days if you are based outside of Dublin.

*this will be subject to the item being booked for future rentals. we will have to fulfil these rentals. 

the cost of taking the item back and returning it to us will be on the peer. 

Shipping

we ship throughout Ireland. we do not currently ship outside of Ireland.

yes of course! all of our packaging is bio-degradable and reusable. we will use our reusable garment bags for most deliveries. please look after our packaging and reuse it for your return!

we recommend you place your order in plenty of time to avoid any issues.

if you are Dublin based, please order at least 3 days before you need to receive the piece (as long as it is available).

if you are based outside Dublin, please order at least 4 days before you need to receive the piece (as long as it is available).

if you have ordered outside of these recommended timeframes you will have to choose the express shipping option at checkout, and face the risk of the piece being delayed and not getting to you on time. if this is the case we can offer you credit against your order, but cannot offer a refund if the order was not placed within the recommended timeframe.

please ensure to place your order in plenty of time before you need to receive it. we also recommend you order your piece the day before your event/holiday as we cannot guarantee what time it will be delivered on the first day of your rental period.

once we have handed over your order to DPD/An Post on time, unfortunately it is out of our hands. we have done our best to get the piece to you on time, and whilst we will of course chase the delivery for you, we cannot take fault for any delays experienced by An Post or DPD. we hope you can understand this. we can offer you full credit against your order, but cannot offer a refund when the delay was at the fault of the carrier. 

Sizing

at the moment we have pieces sized UK6-16, although our wardrobe is always growing. we have started as a small company with limited resources, but our goal is to become a positive, inclusive and fabulous place for everyone <3

peer to peer

tems may be booked by greens are good for you for cleaning / repair and hence will appear as 'booked' on the booking calendar. we sometimes receive cancellations, hence your your peer to peer tracker may be subject to change. you will be paid for all rentals that have been completed at the end of each month.

yes, of course! we require 3 business days notice for Dublin based peers, and 5 business days notice for peers outside of Dublin. please note that if the item is booked for an upcoming rental and you still wish to take back your item, the cost of refunding that customer will fall on you. if you are temporarily taking back your item, you are responsible for the cost of postage to you and return to greens are good for you.

we will pay you at the end of each month. 

greens will safely store your items in our warehouse or store.

the customer covers the cost of damages or repairs. the cost is not on you!

our laundry partner, Laundry Press will take care of all cleaning. they use a sustainable cleaning process called 'wet cleaning', along with plant base solutions. we want to make sure we are as green as possible at every step.

greens will take care of both delivery and returns. we work with our delivery partner and DPD.

renting your items through greens are good for you is at your own risk. the renter will be responsible to pay for any damages or repairs to the item.

if the item does get damaged beyond repair, is lost or stolen, the renter will be responsible to pay the market value of the item to you.